As the Deadbolt is designed for both Left-Hand doors and Right-Hand doors, do check whether the LH/RH toggle switch is in its correct position.
If the keypad flashes once when activated, you might have accidentally triggered the keypad security lockout feature. To deactivate it, simply unlock the Deadbolt via Bluetooth or wait out the lockout period.
If the keypad flashes twice when activated, you might have accidentally activated the keypad disabled mode. To deactivate it, simply hold on to the multi-function button or unlock the Deadbolt via Bluetooth or thumb turn.
The Deadbolt comes with an emergency jumpstart feature which allows you to power up the lock with an external 9V battery. You will have to connect the 9V battery terminals to the 9V contact points at the bottom of the lock. There will be a series of beeps indicating that the lock is powered, after which you may proceed to use your PIN code to unlock the Deadbolt.
When the battery level is running low, you'll hear a descending alert tone when the keypad is activated. You can also check the status of your battery on the app.
Auto Relock should work if:
US region +1 929 224 0688 .