We are hiring!

To apply for any of these roles, send in your CV to hr@igloohome.co

Business Development Manager – Business To Business (B2B), USA (3 Open Vacancies)

Focusing on 3 different vertical markets: Logistics, Real Estate, & Infrastructure Access

Job Purpose

To implement sales strategy, BD activities and realize sales targets set by the Company for USA Region. Responsible for below 3 market vertical focusing on property access management of business partners operating in:

Logistics

Logistics and transports;
Warehouse and self-storage;
Last mile deliveries.

Real Estate

Short Term Rental (AirBnB, Bookign.com, Home & Away, OYO, etc), Shared Space & Living and Hospitality;
Real estate sales & rentals (MLS agents), Realtors (Keller William, Campass, etc), New Prop players (Flip, Zillow, Kleard, etc);
Property Management firms (CBRE, JLL, etc), Builders and Developers.

Infrastructure Access

Telco towers and Data centers;
Facilities Management in commercial, health, airport, government institutes, and industrial complexes;
Utility companies (electricity, water and gas);
Oil and gas producers and distributors.

Duties and responsibilities

Arrange and conduct business development meetings with prospective partners (operating in the respective market vertical;
Promote the Company’s products/services under Iglooworks brand at events and tradeshows;
Conduct outbound sales to acquire new leads;
Actively follow up on leads to convert into sales at pricing guidelines set by the Company;
Engage in commercial and contractual negotiation with B2B partners;
Build long-term relationships with new and existing partners for recurring sales;
Provide trustworthy feedback, after-sales support and manage reviews at timely level to raise brand rating of Iglooworks by enterprise end users and/or partners.
Develop business development strategy focusing on increase sales and market share in the responsible B2B respective market vertical.
Maintain a healthy sales pipeline based on annual targets;
Prepare sales contracts adhering to local laws and regulations rules, and Company’s guidelines;
Maintain updated records of partners’ billing and shipping details.

Qualifications

BSc/BA/Master degree in business administration, sales or relevant fields;
Minimum 10 years working experience in sales and BD roles with strong B2B business partners management skills.
Previous sales or business development experience in B2B market vertical working through partners.
Proficiency in MS Office.
Proficiency in English.
Good presentation and communication skills.
Market knowledge, preferably in B2B distribution, access security in infrastructure related industries.
Strong people and negotiation skills.
Ability to build rapports and a team player with Company staff and management team.
Time management and planning skills.

Senior Marketing Manager

Job Purpose

The Senior Marketing Manager for our business globally and for our home base, Singapore, is accountable for the management of the Brand, solutions and partner marketing activities. You will be responsible to define online and offline strategies for marketing, publicity and promotion, budgeting and handle full execution of marketing and publicity for our products and brand.

As a key member of the organization, you accelerate business growth with a P&L mindset focused on optimizing team performance and marketing investment. You will drive customer centricity within the organization by understanding the evolving digital access ecosystem and ever-changing consumer needs.

This position is also required to establish and maintain long-lasting collaboration with external business partners, distributors, retailers, investors, and internal sales team, product team, design team, and customer experience team.

The incumbent should also demonstrate excellent skills in leadership, communication and negotiation. You will have a reporting line to the Chief Commercial Officer.

Responsibilities

Build up efficient, effective and innovative marketing strategies and execution plans for each individual region/products/campaign. This shall include specific strategic campaigns, planning and buying, branding, promotions, and so on;
Envision strong marketing strategies that complement business growth and realise our significant market opportunity and execute powerful go-to-market programmes and campaigns supported by proactive management, clear accountability and on-going measurement against goals.;
Continue to develop our brand awareness, consideration and trials through consumer targeted campaigns across various platforms in both verticals – Igloohome and Iglooworks;
Lead and execute marketing plans for all product categories with the respective marketing executives to ensure that the company’s objectives are met and deliver sustainable business growth;
Work closely with all other Departments on relevant issues pertaining to business development;
Drive engagement with new partners (B2B, B2G, B2B2C, Enterprise) to evaluate opportunities for Marketing to drive new revenue streams aligned with business growth objectives
Coach and manage a growing team of 2 marketing executives;
Nurture a performance culture that enables all marketing employees to do the best work of their lives
Performs other duties as assigned by the CCO.

Requirements

A passion and talent for storytelling
A demonstrated track record of taking ideas from concept to execution
Comfortable to interface with customers, translating needs into products; experience with outcome driven innovation preferred
Undergraduate degree with 5+ years of senior marketing leadership experience in a software business or products organization, and 8+ years of progressive commercial and strategic leadership experience, including product management and digital marketing experience, in organizations with innovative B2B, B2B2C, and B2G solutions
Experience implementing marketing campaigns and programs that drive customer engagement and retention
Proven capability in marketing strategy conception, development and execution, and business growth
Proven ability to use customer-centric, data-driven insights to drive decisions that lead to superior customer experience
Ability to design, develop and deploy market leading value propositions and end-to-end customer experiences
Strong influencing skills necessary to drive and lead cross- functional initiatives
Effective in a highly matrixed, distributed and fast-moving environment
Excellent written and verbal communication and presentation skills
Ability to develop and deliver clear, concise communication of complex issues to employees and executives, and nurture and lead employees to successful business outcome
High energy level, with a bias for action and accountability
High degree of self-starting initiative and organization

EU Distributor Manager (Based in Europe)

Job purpose

The position will be igloohome’s Distributor Manager for Europe with a primary focus on actively supporting our growing network of distributors in Europe and beyond, currently including Ireland, UK, France, Spain, Switzerland, Italy and the Baltic States. Working closely with the Business Development Director you will be responsible for the management of a selected number of distributors and grow the business across Europe. A natural communicator with a passion for people, the ideal candidate will be an organised self-starter and be able to apply strong account/relationship management skills, build brand awareness, grow revenues towards achieving company goals and work collaboratively with our global team.

Duties and responsibilities

Demonstrate a strong understanding of the consumer electronic market and use this knowledge to work with distributors to develop clear long-term growth plans.
Liaise with logistic and sales support team and when necessary work with them to ensure orders are processed in a timely fashion.
Provide customers with quotations and product information as required working closely with the Field sales team and marketing department.
Assist in the development and implementation of sales strategies on the defined sales channels to increase sales.
Maintain continual and updated knowledge of competitor products and disseminate this knowledge to managers within Sales and Marketing.
Build relationships with senior customers and influencers across the division.

Qualifications

Strong interest in, and knowledge of, consumer electronics or smart locks.
Fluent in English with other European languages desirable.
Strong ambition to work in a start-up culture.
Fluent in English with other European languages desirable.
A genuinely organised self-starter who can operate effectively on their own and as part of a team.

Android Developer

Company Introduction

At igloohome, we strive to make lives better through the use of innovative technologies in our smart access systems. We envision a future of completely keyless access for all and believe what we do unlocks more freedom for you to get the most out of every moment.

In just two years, igloohome has grown from a small start-up to creating presence in over 80 markets. Our innovations with smart locks and strong partnerships have helped us gain a strong foothold in Asia Pacific and the US.

Job purpose

Igloohome is looking for a full-time Android developer to join us in building software solutions for our next generation of IoT products. We are looking for developers who have an eye for intuitive API design, strong skills in code architecture & the Android SDK and a drive to build robust and efficient code.

Duties and responsibilities

Designing, developing and maintaining our core mobile libraries for internal and external use.
Support integration efforts from internal & external app developers.
Develop native applications for internal projects.
Manage and plan individual project development life cycles.
Build effective unit tests.
Contribute technical knowledge and limitations in the planning and design phases of new products.

Qualifications

Have a Degree in computer science, computer engineering or similar field;
Have 3 years of working experience with Android software development;
Ability to work independently;
Able to speak Chinese fluently is a strong bonus;
Excellent communication and a team player;
Able to work independently, problem solver and provide seamless support to app-developers and other stakeholders;
Able to commence as soon as possible.

Bonus Qualifications

Experience with Bluetooth Low Energy is a bonus;
Experience with Kotlin, ReactiveX, Mockito is a bonus;
Experience with Proguard

Backend Engineer

Job Purpose

As a Backend Software Engineer, you will be a core part of our Engineering team that is responsible for developing, improving, maintaining and launching our products. You will face interesting technical challenges and together as a team, we will overcome with innovative solutions. You should be a creative problem-solver to develop innovative solutions to satisfy both technical and consumer needs. We value knowledge sharing and continuous improvement, which means we will get to learn the best practices and stay up to date with the latest technologies.

Responsibilities

Develop high-quality and innovative software and applications with unique features and intuitive UI/UX
Work with Software QA team to ensure quality delivery of software products

Requirements

Familiar with NodeJS
Understanding of web fundamentals
Experience designing RESTful API
Experience with MongoDB
Familiar with Unit Testing

Experience with these platform/technologies is a bonus:

AWS
Serverless
Microservices
Native development in Android/iOS
Front-end framework such as React/Angular

Project Manager

Job purpose

This role will be responsible for project management of all the existing and new projects, to drive and ensure the product development projects are delivered and achieved within the timeline and budget. He/she will be reporting to the Management for the project costing related matters and strategic development and continuous technological improvement. He/she will be a key person in ensuring teams across geographies are working closely together.

Duties and responsibilities

Establish project objectives, policies, procedures, and performance standards within boundaries of company policies;
Day to day project management, include liaison with all parties;
Coordinate with engineering staff to discuss such matters as work procedures, scope and scheduling and work sequence;
To execute, planning and formulation of new / existing projects;
Execute risk identification and risk management;
Liaising and consult with relevant internal stakeholders to ensure regular reporting and effective communication of project information;
Perform project costing related reporting for management’s review on a monthly basis to ensure that expenditures are kept within the project budget;
To independently manage the project from commencement and to ensure timely completion of all projects;

Qualifications

Degree in Computer Science/ Computer Engineering / Information Technology /Engineering or other relevant studies;
Minimum of 5 years of relevant experience in project management;
Flexible and adaptable to organization changes and management changing needs;
Strong knowledge of Project Management platform;
Overseas travel might be required as and when needed;
Proactive, responsible, positive attitude, resourceful, and independent;
Able to lead teams and manage multiple jobs;
Able to work in a fast pace environment.

Product Manager

Job purpose

The Product Manager is responsible for leading product development activities and projects that are aligned with the goals and vision of the company. The Product Manager will report directly to the Head of Product and be responsible for the development and management of hardware and/or software products. This multidisciplinary role will work across other functions.

Duties and responsibilities

Own conceptualisation and development of new and current hardware and/or software products
Define features and Product Requirement Document (PRD) based on long-term product vision, user needs, technical and market trends.
Manage scope of project and product development cost and timeline
Analyse competitive market data and user feedback
Strategically evolve, grow, and improve existing product offerings to constantly deliver a better user experience.
Collaborate with project stakeholders and other departments to identify and minimise risks to the product development plan

Qualifications

2 to 4 years of product management experience with 2+ years of experience on hardware and/or software products
Successfully delivered/launched multiple hardware/software products
Degree in Electrical Engineering, Mechatronics, Computer Science, or related field, or equivalent knowledge
Strong critical thinking with excellent written and verbal communication/presentation skills
Technical, analytical and cross-functional collaboration experience
Ability to direct teams and collaborate effectively
Experience working with Bluetooth / App-enabled Smart Home consumer products
Project Management experience a plus

Senior Accountant

Job purpose

This role will be assisting the Regional Finance Manager in managing the Finance Department as part of the financial health of the Company by administering accounting operations to comply with legal requirements.

You will be responsible for the day-to-day daily task of the Company's financial transactions.

Duties and responsibilities

Full spectrum of finance functions (preparation and review of all AR, AP, GL and month-end closing reports);
Preparation of group consolidation;
Handle annual financial audit and all other related matters such as statutory financial reporting;
Able to identify current process issues and put in place internal controls;
Assist in annual and quarterly budgeting and forecasting exercise;
Perform any ad-hoc accounting/finance tasks as may be assigned.

Qualifications

Candidate must possess at least a Degree in Accountancy;
At least 5 year(s) of working experience in the related field with prior Big 4 audit experience;
Preferably with experience in consolidation, budgeting and management reporting;
Effectively bilingual in English and Mandarin as we have a subsidiary in China;
Able to work in a fast-paced environment and effectively manage expectations;
High degree of accuracy & efficiency;
Independent, able to take initiative and team player.

Smart Digital Lock Technician

Job purpose

This role will be responsible for lock installation, faulty lock troubleshoot, strip parts and fix igloohome products according to the company’s standards.

Duties and responsibilities

Perform on sites (homes/project sites) installation and service run including onboarding brief or help troubleshoot igloohome products
Diagnose and minor repair products on site to satisfy customer with efficiency
Work closely with Customer Service team for service run arrangement
Provide exceptional customer service and answer any customer questions
Provide professional assessments and advice for customers on products that meet their needs
Review products and provide helpful guides for igloohome use
Maintain a positive and professional demeanor, always portraying the company in a positive light
Share customer feedback and insights with fellow field technicians and other teams
Ensures that customers are well onboarded on how to use the lock
This role is reporting directly to the Operations Manager

Qualifications

Manual dexterity and problem-solving skills
Willingness to work with power/hand tools, handling of low/line voltage, and installations that may require home modifications (i.e., door lock, TV mounting)
Good physical condition and strength with a willingness to work overtime
Flexibility with full-time schedule, including shift assignments on weekends/evenings
Possesses a valid Class 3 driving license and has access to an automobile will be a plus
At least 2 years’ experience in door carpentry or lock installations is a bonus
Ability to speak in Chinese & English