How igloohome & Lockii Power Rapidly Growing Trailer Rentals
igloohome’s award winning locks support some of the most successful trailer hire rental businesses in the world. This is because of the high degree of flexibility, reliability and durability associated with igloohome locks. From padlocks, to keyboxes, igloohome locks provide the basis for solving the intractable issues associated with manual rental processes. As such, trailer rental businesses looking to scale fast are making the switch to igloohome.
Credit: https://www.hitchhaul.ca/
The Issues Associated with Manual Rental Processes
Manual rental processes include time consuming work. Trustworthy and reliable staff are required at every pick-up location and hires are restricted to business hours. Human error is common and utilisation rates are not maximised.
Manual Rental Process | Automated Rental Process with igloohome and Lockii | |
|---|---|---|
Time Required for Managing Bookings | High | Low |
Product Availability | Business Hours | 24/7 |
Error Rates | High | Low |
Staff Requirements | Trustworthy staff at every location for the duration of business hours to book and manage hires and interact with every customer who makes a booking | An individual business owner monitoring bookings across locations remotely on Lockii’s one pane of glass dashboard |
Utilisation Rate | Low | 200% increase |
How Trailer Hire Businesses Automate to Grow Fast
The first step in automating the trailer hire rental process is deploying igloohome locks. Igloohome locks can be used anywhere, at any time, even where there is no Wi-Fi or cellular data connection. The locks are also battery powered, so they are dependable during outages.
igloohome locks can be paired with Lockii’s self-service rental software. By using this software, businesses save time and money, as 95% of bookings never require any staff interaction. It has also allowed businesses to start offering 24/7 pick-up and drop-off along with instant bookings. This has led to the utilisation rate across inventory increasing on average by 200% for businesses using igloohome & Lockii.
igloohome locks paired with Lockii’s “single, streamlined solution” has “significantly reduced complexity and allowed me to focus more on running my business.” - Ben Keep, Operator, Hatoza
Tasks Eliminated by Automation
Businesses save massive amounts of time and money and can focus on expansion and scaling. Time is saved by making the following automated and contactless:
Online Bookings
Identity Verification
Fraud Detection
Pick-Ups & Returns
Customer Communications
Booking Extensions
Theft Prevention and Detection
‟It’s saved me a heap of time and stress, and I can actually focus on running the business again” - Matt Cole, Owner, Empire Trailer Hire
Features Built Just For Trailer Hire
By pairing igloohome locks with Lockii, you gain access to an automated rental process purpose built for trailer hire. Below are some of the key features that Lockii provides.
GPS Tracking: Track and confirm pickups and returns and be instantly notified of overdue bookings or issues.
Identity Verification: Verify every customer before pickup with digital identity verification and fraud detection.
Return Photos: Require customers to upload photos of their safely returned trailers and complete post hire forms.
“Booqyy has been a game changer for our trailer rental business. Not only does their booking software make it incredibly easy for customers to reserve equipment online, but the seamless integration with Igloohome locks has taken our operations to the next level. We now offer fully automated, contactless rentals. Customers book online, receive a unique pin code, and pick up their trailer without any staff intervention. It’s streamlined, secure, and exactly what our business needed to jump in front of our competitors!” - Mario Clewlow, Operator, Hitch Haul
How the Automated Process Works for Businesses Using iglooome Locks and Lockii
The customer books their trailer online.
The customer verifies their identity if the business requires this.
Bookings appear on the Lockii dashboard.
The trailer is picked up. A pin code is automatically generated and only works for the duration of the customers booking. The code is entered into the igloohome lock by the customer at the start of the booking, which allows them to gain access to the trailer.
Automated messages are sent out via email or sms.
Trailer extension requests are automatically processed.
The trailer is returned and its location can be confirmed via GPS tracking.
Customers complete a return form, where businesses can require their customers to upload photos of the trailer and complete a short questionnaire about the state of the trailer.
The business is notified of any issues such as unaccounted for movements by the item or hires that are overdue.
These processes allow businesses to save time and money, which they can then spend on growing their inventory or expanding to new locations.
Want to Learn More About Growing Your Trailer Rental Business Fast?
Check out igloohome products here, to browse which locks work best for your application.
Learn more about Lockii’s self-service software here, to explore how you can rent trailers with no staff by switching to a fully contactless rental process.